Privacy Policy

1. Data Controller

The controller for the processing of your data is WellnessGroothandel, located at van Egisheimsingel 8-9. For questions about privacy, you can contact us via info@hottubsuperstore.com or (039) 0048734.

2. What data do we collect?

We may process the following categories of personal data:

• Contact and identification details: Name, email address, phone number, postal address (for example, for a quote or order request).
• Technical data: IP address, browser type, device information, page visits via cookies (see below).
• Communication data: Correspondence via email or contact form.

3. Purposes of Processing

Your data is processed solely for specific, explicit, and legitimate purposes:

• Handling your requests, quotes, and orders.
• Delivering our services and products (such as hot tubs, filter systems, and maintenance kits).
• Improving the functionality and user experience of our website.
• Complying with our legal obligations.

4. Cookies & Trackers

Our website uses cookies and similar techniques. These are small text files placed on your device. We use functional cookies (for basic functionality) and analytical cookies (to analyze anonymous website usage). You can refuse cookies via your browser settings.

5. Sharing with Third Parties

We do not sell or rent your data to third parties. We may only share your data with strictly necessary parties, such as:

• Payment processors for handling transactions.
• Transport services for the delivery of your order.
• IT service providers for the maintenance of our systems.

These parties are contractually bound to adequately protect your data.

6. Your Rights

You have the right to:

• Request access to your personal data.
• Have incorrect data corrected.
• Have your data deleted (unless we are legally required to retain it).
• Object to certain processing activities.
• Withdraw your consent for data processing.

To exercise these rights, you can contact us using the details provided in point 1.

7. Retention Period

We do not retain your personal data longer than strictly necessary to achieve the purposes for which it was collected, or longer than legally required.

8. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.